Custom Development

When your WMS
isn't enough.

Custom dashboards, billing automation, workflow logic, and operational tools — built specifically for how your warehouse and WMS work. Not generic software. Not over-engineered platforms. Exactly what solves the problem.

1–2 wks
typical build time
Fixed
price before we start
You own
the code
The gap

What standard WMS features can't solve

Your WMS has no dashboard. Your team has spreadsheets.

Management asks for a status update. Someone opens the WMS, pulls a report, pastes it into a spreadsheet, formats it, and emails it an hour later. By the time it lands in the inbox, the data is already stale. Your WMS has the data — it just has no way to show it in a form that's useful for making decisions.

The workflow your operation needs doesn't exist in the WMS config.

You need orders auto-routed based on client SLA + carrier availability + zone. Or billing that calculates storage fees with tiered logic across 50+ clients. Or a receiving process that enforces QC rules before putaway. The WMS config gets you 80% there. The last 20% is what kills your ops team's time every single day.

End-of-month billing takes two days and still has errors.

Someone pulls storage reports from the WMS, cross-references receiving logs, calculates handling charges manually, adjusts for special services, and builds an invoice in a spreadsheet — for every client. Every month. The WMS has all the data to do this automatically. It just can't, because the billing logic is too specific to what you've promised each client.

Three categories

What we build

Dashboards & Reporting

Real-time visibility into the metrics that matter — orders, inventory, pick rates, client activity, billing. Built for the people who actually need to make decisions, not for the WMS reports menu.

Operations KPI dashboard
Per-client billing summary
Inventory aging view
Carrier performance report

Automation & Workflows

Logic that can't be configured inside the WMS. Custom triggers, conditional rules, multi-step processes, and scheduled jobs that automate what your team is currently doing by hand.

Auto billing cycle
Order routing rules
Exception escalation
Scheduled report delivery

Add-ons & Extensions

Custom layers on top of your existing WMS — additional screens, process extensions, data panels, and tools that plug directly into your current system without replacing it.

Custom WMS process screens
Client-facing portals
Internal ops tools
Role-based access views
Detailed services

Specific things we build

Not abstractions. These are the actual solutions we've scoped, built, and deployed for 3PLs and warehouses.

Dashboards

Operations & KPI Dashboards

Custom dashboards built on your WMS and shipping data — real-time order volume, pick rates, SLA compliance, inventory levels, and exception counts. Built for your team's workflow, not as a generic BI template.

  • Real-time order & pick metrics
  • SLA and on-time rate tracking
  • Per-client activity views
  • Management summary screens
Reporting

Custom Reporting Systems

WMS reporting engines are limited. We build reporting systems that pull from your WMS, ERP, and shipping data in one place — formatted exactly how your ops team, finance team, or clients need it, on whatever schedule they need it.

  • Multi-source data aggregation
  • Scheduled email delivery
  • Client billing reports
  • Carrier & cost analytics
Billing

Billing & Invoicing Automation

Complex 3PL billing logic — tiered storage, per-unit handling, special services, surcharges, minimum fees — coded as actual business logic rather than a spreadsheet. Invoices generated automatically at end of billing cycle, accurate every time.

  • Per-client billing rules
  • Storage & handling automation
  • Special service charges
  • Invoice generation & delivery
Automation

Workflow Automation Beyond WMS

Processes that need conditional logic, multi-step rules, or cross-system data — built as standalone automation that connects to your WMS via API. Runs on schedule or on trigger, with error handling and logging built in.

  • Conditional order routing
  • Replenishment triggers
  • Exception escalation rules
  • Cross-system sync logic
Alerting

Alerting & Exception Systems

Proactive alerts before problems become client complaints. Orders approaching SLA cutoff. Inventory below reorder point. Shipments flagged but not tracked. We build the detection logic and the notification system — email, Slack, or internal dashboard.

  • SLA breach early warning
  • Inventory threshold alerts
  • Shipment exception detection
  • Daily exception digests
Add-ons

WMS Add-ons & Process Extensions

Custom screens, panels, and process extensions built directly on top of Infoplus, Extensiv, or Logiwa. Additional data capture at receiving, custom QC workflows, client-specific process rules — without replacing what already works.

  • Custom receiving screens
  • QC workflow enforcement
  • Client-specific process rules
  • Data enrichment panels
Portals

Client & Internal Portals

Web portals for your clients to check inventory, order status, and billing — or internal tools for your ops team. Role-based access, real-time data from your WMS, and exactly the views each user actually needs.

  • Client-facing inventory views
  • Order status tracking
  • Role-based data access
  • Branded client portals
Data

Data Aggregation & Pipelines

When your data lives across a WMS, an ERP, a TMS, and a carrier portal, decision-making becomes guesswork. We build data pipelines that aggregate, normalize, and surface the right information in one place.

  • Multi-system data pull
  • Normalization & deduplication
  • Historical data archiving
  • Single source of truth
Real use cases

Problems we've built solutions for

Each of these started with a specific operational problem — not a feature request. The solution was scoped to exactly what it needed to be.

Automated billing system
The problem

End-of-month billing was a 2-day manual process — storage calculations, handling charges, special services, across 40+ clients.

What we built

Custom billing engine that reads WMS activity data, applies per-client rate cards, and generates formatted invoices automatically at month end.

2 days → 15 minutes. Zero manual spreadsheet work.

Operations KPI dashboard
The problem

Management had no real-time visibility into daily operations. Pick rate, order backlog, SLA risk, and client activity required manual WMS pulls to see.

What we built

Real-time dashboard pulling from WMS API — order volume, pick rates by shift, SLA countdown, inventory exceptions, and per-client summary in one screen.

Same-hour decision making instead of end-of-day reporting.

SLA alerting system
The problem

Orders would reach SLA cutoff and fail without anyone being alerted. The WMS had no mechanism to flag time-sensitive exceptions proactively.

What we built

Alerting system that monitors open orders against client SLA windows and sends escalating alerts — 4 hours out, 1 hour out, missed — to the right people.

SLA breach rate dropped from ~4% to <0.5%.

Client self-service portal
The problem

Clients emailed the ops team daily asking for inventory counts, order status, and receiving confirmations — consuming 3+ hours of team time per day.

What we built

Branded portal with role-based access — clients see their own inventory, open orders, recent shipments, and billing summaries directly from WMS data.

Client inquiry volume dropped 80%. Team reclaimed 3 hours daily.

Real results

The operational impact
of filling the gap

Every manual process your team runs is a time cost that compounds. Every decision made from stale data is a risk. Custom development pays for itself when it eliminates the right friction.

Scope your solution
20 hrs
saved per week

Manual reporting and billing work eliminated through automated pipelines and scheduled exports.

< 1%
SLA breach rate

After proactive alerting system — down from 4%+ when exceptions were discovered after the fact.

15 min
to generate invoices

Full billing cycle for 40+ clients. Was a 2-day process done by hand every month.

80%
fewer client inquiries

After deploying a self-service portal. Inventory, order status, and billing — all visible without emailing ops.

How it works

Scoped tight.
Built for production.

01

Identify the gap — not just the request

We start by understanding what your team is actually doing manually, why the WMS can't handle it, and what the real cost is. Most projects come in as 'I need a dashboard.' The real problem is usually 'I have no idea what's happening in my warehouse until it's too late.'

02

Scope the minimum viable solution

We don't build platforms — we build exactly what solves the problem. If a 200-line script eliminates a 10-hour manual process, that's the build. We scope clearly, give a fixed estimate, and don't start work until you've agreed on exactly what you're getting.

03

Build in your environment, review with your team

We build against your actual data — your WMS instance, your API keys, your edge cases. You review it before anything goes live. Real data surfaces real problems early; we'd rather fix in review than in production.

04

You own it. We document it.

Every build comes with documentation. You own the code and the logic. No black boxes, no vendor lock-in, no recurring license fees on custom work. If you need changes later, you can make them — or we can.

Why us

We build solutions, not software projects.

The difference between a developer who can code a dashboard and one who knows what a 3PL operations manager needs to see at 7 AM is significant. We come from the warehouse side — then learned to build.

We understand the operation first

Before we write a line of code, we understand the workflow, the people using the tool, and the decisions it needs to support. A dashboard that nobody uses isn't a solution — it's a waste of a build.

Minimum viable, maximum ROI

We build the smallest thing that solves the problem completely. Not platforms. Not feature-rich tools with six months of roadmap. The 200-line script that eliminates a daily manual process is often the best project we ever deliver.

WMS expertise included

We know how Infoplus and Extensiv expose their data, where the APIs are limited, and how to build around those limits. You don't pay for us to figure out how your WMS works — we already know.

Fast delivery, no surprises

Fixed scope. Fixed price. You know exactly what you're getting before work starts. Most builds are in your hands within 2 weeks. We don't do open-ended retainers for development work.

FAQ

Common questions

Do we own the code after delivery?

Yes, fully. All custom code we build for you is yours — no recurring license, no lock-in. You can modify it, extend it, or hand it to another developer. We provide documentation and a clean handoff.

Do you build for specific WMS platforms?

Our primary WMS expertise is Infoplus and Extensiv (3PL Central / 3PL Warehouse Manager). We build add-ons, data layers, and automation that connect directly to these systems via their APIs. We also work with Logiwa and other platforms with accessible APIs.

How long does a typical custom build take?

A focused tool — an alerting system, a billing automation script, a client dashboard — typically takes 1–2 weeks from scoping to tested delivery. A full multi-system reporting platform or client portal is usually 3–6 weeks. We give fixed-scope estimates before work begins.

We already have a WMS. Can you build on top of it without disrupting it?

That's the standard approach. We build alongside your existing setup — reading data via API, adding custom layers, and extending processes — without modifying the core WMS configuration you depend on daily.

Is there a minimum project size?

No minimum. If you have a specific problem — a recurring manual process, a missing report, a broken workflow — we'll scope it and give you a fixed price. Small focused builds are often the highest-ROI projects.

What if we need changes after the build is delivered?

We offer a post-delivery support window on every project. For ongoing changes and enhancements, we work on either a retainer basis or project-by-project. Most clients come back with follow-on work once the first build proves out.

Get in touch

Let's talk about your Extensiv setup

Tell us what you're running and where the pain is. We'll respond within 30 minutes.

Response within 30 minutes
🔍Free integration audit included
💸No minimum invoices, no long-term commitment